WeddingFavors.org

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• I have a question about ORDERING

  What currency are prices displayed in?

  All pricing is in $US dollars. If you're from Canada, your credit card will do the exchange for you.

  What methods of payment can I use?

  We accept VISA and Mastercard online. You may pay by check, but it adds significant time due to clearance requirements. If you would like to pay by check, please contact us.

  Can I fax my order?

  Sure. Print your shopping card page and include all your billing and shipping information. You must also include your phone and primary email. Fax to : 1-866-834-5608.

• I have a question about SHIPPING

  What countries do you ship to?

  We currently only ship to the USA and Canada.

  What's the deal with free shipping?

  We currently will ship to the lower 48 states for free on orders over $149. We have frequent specials on shipping so keep watch in case you find another deal you want to make use of.

  How do you ship my order?

  We use either UPS for FedEx. Your shipping address must be a physical home or business address, these couriers cannot deliver to post office boxes.

  Will everything come at once?

  If an item is backordered or if you order items from different suppliers, you may receive your order in multiple shipments or in delayed shipments.

  How do I track my order?

  We will have a tracking number for your order within 3 business days of your order, if your order was in stock. Just contact us to request your tracking information.

• I have a question about RETURNS

  Do you accept returns?

  Yes. We accept returns (non-personalized items only) for up to 14 days after delivery. You must contact us first to request a return authorization code and return instructions.

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